Customer Care – We Value Your Feedback
At Nationwide Hire Solutions, we take seriously the projects that our customers undertake and we’re keen to make sure we’re doing everything we can to support you.
However, if things have not gone as you had expected, it’s important that you tell us, so we can put it right and continue to improve our services.
We take any issues very seriously and one of our Directors will be happy to discuss your concerns, or in the first instance, you may prefer to contact our Customer Care Team.
Total hire nationwide. We get it sorted.
Still want to contact a member of our team?
- Email
Contact the team at [email protected] and we will be able to raise your query with the correct team members.
We aim to respond to your email within 24 hours of receipt.
- Phone
Call our Customer Operations on 01329 640 051 any time between
8.00am – 5.00pm, Mon-Fri. - Post
Write to us: Customer Operations, Nationwide Hire, Delta Business Park, Howard Piper House 5, Salterns Lane, Fareham PO16 0QS
We aim to respond to your letter within 5 working days of receipt.
- The Next Steps
If at any time you are not satisfied with how your complaint has been received and is being handled, please tell our Customer Operations Director by writing to the following address; Nationwide Hire, Delta Business Park, Howard Piper House 5, Salterns Ln, Fareham PO16 0QS
- The Last Step
If you’d like to tell us how well we’ve done, you can do so, by any of the above methods or by leaving a public review here.